View your KE Duplicate bill! Visit keduplicatebill.com.pk and enter your 13-digit account number. You can then see your bill amount, payment history, and due date and download or print it for free.

How to View and Download Your KE Duplicate Bill Online – A Complete Guide

K-Electric (KE) is Karachi’s primary electricity provider, ensuring reliable power supply to homes, businesses, and industries. Whether you’ve misplaced your bill or need a copy for record-keeping, obtaining a duplicate electricity bill has never been easier. This guide will walk you through downloading your KE duplicate bill online, via WhatsApp, SMS, and more. Let’s get started!

How to View and Download Your KE Duplicate Bill Online

Accessing your KE duplicate bill online is quick and straightforward. Follow these steps:

  1. Visit the Official Website
    Go to keduplicatebill.com.pk .
  2. Enter Your 13-Digit Account Number
    Locate your 13-digit account number on your bill (highlighted in red in the image above). Enter it in the provided field.

Note

If you’re unsure where to find your account number, check the top section of your bill under “Consumer Details.”

KE Duplicate Bill via WhatsApp

WhatsApp is widely used in Pakistan. The WhatsApp Business Platform offers an automated self-service chatbot. K-Electric’s help centre often receives regular questions. Upon these questions, they create chatbots to facilitate their customers.

Getting Started with KE’s WhatsApp Service

Connecting with KE via WhatsApp is simple. You have two simple options to open the Chat System:

Scan QR Code: Open your WhatsApp and scan the provided QR code.

Save Number: Save the number 0348-0000118 to your contacts and send a quick “Hi” message.

Click to Start Chat

KE provides this service at no cost to you. However, standard internet charges from your mobile service provider may apply.

You can now easily access most of the services you need with WhatsApp. 

  • Easily obtain a copy of your electricity bill and explore bill payment options.
  • Power Status: Check your current power status and report any outages or issues.
  • Billing Complaints: Make a billing complaint without visiting Customer Care
  • Load-Shed Schedule: See your schedule for the load shed.
  • Income Tax Certificate: Take a copy of your income tax certificate.
  • New Connection Guidance: Get guided through applying for a new connection.
  • Download Bills: Check your last six months’ electricity bills directly through WhatsApp.

KE Duplicate Bill via SMS

K Electric provides its services via mobile SMS. Follow these simple steps to activate this service:

  • Type REG (space) followed by your 13-digit A/C# (e.g., REG 04000***).
  • Send the message to 8119.

You’ll receive a welcome note confirming your successful registration for K-Electric’s mobile service.

If you prefer SMS, here’s how to check your bill:

  1. Compose a New SMS
    Open your messaging app and type BILL (space) followed by your 13-digit account number .
  2. Send to 8119
    Send the message to 8119 .
  3. Receive Your Bill Details
    You’ll receive an SMS with your current bill amount, due date, and other details.

Additional Services via SMS :

  • Technical Complaints: Type COMP (space) 13-digit account number and send to 8119.
  • Load-Shedding Schedule : Type LS (space) 13-digit account number and send to 8119.

K Electric SMS Unsubscription Instructions

To unsubscribe from the SMS service, follow these steps:

  • Type UNREG (space) followed by your 13-digit A/C#.
  • Send the message to 8119.

K-Electric Peak Hours in Karachi

Knowing K-Electric’s peak hours can help you save money by reducing electricity usage during high-demand periods.

April to October:6:30 PM to 10:30 PM
November to March6:00 PM to 10:00 PM


Electricity unit rates are higher during these peak hours. You can save money on your bills by knowing these times. This information will help you understand unit prices and charges during Ramadan and 2023. 

Contact Information and Complaints

For billing issues, new connections, or other queries, contact K-Electric using the following details:

  • Head Office Address :
    KE House, 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi.
  • Helpline Numbers :
    • Customer Care: 118 or 99000
    • Technical Support: 92-21-3263 7132
  • Email Addresses :

Additional Resources

  • Load Shedding Schedule: Check your area’s schedule via SMS or WhatsApp.
  • Income Tax Certificate: Request your certificate through WhatsApp.
  • New Connection Guidance: Get step-by-step assistance for applying for a new connection.

Understanding Your Tariff on K-Electric Bills: Simple Guide

You can find information about your Tariff on your K-Electric bill under the Consumer Details segment. For more detailed information, please refer to the latest applicable Tariff, which is notified by the Government of Pakistan. You can access the latest Tariff structure by visiting ke.com.pk/tariff-structure.

Frequently Asked Questions

Where can I find information about my Tariff on my K Electric bill?

You can easily locate details about your Tariff on your K Electric bill. Look under the Consumer Details section to find this information. For a deeper understanding, you can refer to the most recent applicable Tariff, which the Government of Pakistan officially declares. To access the latest Tariff structure, visit ke.com.pk/tariff-structure.

Is K Electric Private?

Yes, K Electric is now owned by a private company. It used to be government-owned, but that changed in 2005. Now, the government only owns a small portion of the company, and most of it is owned by private businesses or individuals.

What is the WhatsApp number for K Electric duplicate bill?

You can access your K Electric duplicate bill directly through their WhatsApp service! Save the helpline number (0348-0000118) and send “Hi” to initiate a chat. Once connected, simply request your duplicate bill and follow the prompts.

Where can I find my K electric bill account number?

Your K Electric bill account number is a unique 13-digit identification code located prominently on your bill. It’s typically found at the top of the bill or near your customer information section.

Who is the CEO of K-Electric?

The current CEO of K-Electric is Syed Moonis Abdullah Alvi. Syed Moonis Abdullah Alvi has over 30 years of experience in finance. He joined K-Electric in 2008 and held key positions like CFO and Company Secretary before becoming CEO in 2018.

How do I inquire about Net Metering?

For inquiries related to Net Metering, specifically designed for solar power generation, contact K Electric via email at net.metering@ke.com.pk.

Where can I find my consumer number on my K Electric bill?

Your K Electric consumer number is an important 8-digit identification code located on your bill. Look for it near your customer information.  The consumer number helps identify your specific account and service connection.

What are the peak hours of electricity in Karachi?

K-Electric’s peak hours in Karachi are:

  • April to October: 6:30 PM to 10:30 PM
  • November to March: 6:00 PM to 10:00 PM   

What are the peak hours for electricity in Pakistan?

Peak hours can vary across different regions in Pakistan. However, they generally occur in the late afternoon and early evening.

What are off-peak hours for electricity?

Off-peak hours are the times of day when electricity demand is lowest. These are typically outside of peak hours, such as early morning and late night.  

Where is K-Electric headquarters?

The headquarters of K-Electric is located at KE House, 39-B, Sunset Boulevard, Phase-II, Defence Housing Authority, Karachi.

You can reach K-Electric (formerly KESC) by calling 92-21-3263 7133 or 92-21-3870 9132. You can reach customer service by calling 118 or 99000.How do I check my electricity bill through SMS?

To check your K-Electric electricity bill through SMS, follow these steps:

  1. Compose a New SMS: Open the messaging app on your phone.
  2. Enter the Recipient Number: Type the K-Electric SMS service number (e.g., 8119).
  3. Enter Your Account Number: Type your 13-digit K-Electric account number in the message body.
  4. Send the SMS: Press send.

Conclusion

Accessing your KE duplicate bill is easy with the methods outlined above. Whether you choose the website, WhatsApp, or SMS, you can stay on top of your electricity bills and avoid late payments. For further assistance, don’t hesitate to reach out to K-Electric’s customer support team.

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